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SHOP NOWWhy Buy from Us?
At Ceylon Cinnamon Ltd, we prioritise quality, and customer satisfaction. From responsibly sourced ingredients to exceptional service, we are committed to delivering the best for your kitchen and beyond.
Frequently Asked Questions
What are your shipping rates?
- We offer free standard shipping for all UK orders over £25
- A flat rate of £3.99 will be applied to packages £15 or lower
- A flat rate of £5.49 will be applied to packages between £15 and £25
When will you dispatch my order?
- The orders are usually dispatched within 24-48 hours, Mon-Fri (Orders placed on Friday will be sent the following Monday).
What payment methods are accepted?
You can use any of the methods listed below to pay for your order;
- Mastercard
- Visa
- PayPal
- JCB
- Discover
- PayPal
How secure is buying through your website?
Your data will be handled confidentially, and our web store is secured with SSL (Secure-Socket-Layer) secure server software. This means the information you input is encrypted and will not be available to third parties. Also, our payment system is PCI compliant for credit card processing, which means that it adheres to the highest standards in the world on payment processing.
What is your refund policy?
Please check our Return/Refund Policy here.
How do I place an order?
You can place an order easily on our web store. Simply find the products you need, select the quantity, add them to the cart, and then go through the checkout process. Once you complete the checkout process, you will receive the order summary with parcel tracking details in your email. You can either place your orders as a guest customer or by creating an account with us. Your order summary will also be stored in your account if you created an account.